Discussion:
Bitbucket web app down from my workplace but not from my home
Thomas Guillory
2013-08-21 12:54:05 UTC
Permalink
Hi,

Since yesterday me and my team can't access bitbucket wep app from our work
place (request timeout). All other websites are OK.
It seems to be a very specific issue between this location and bitbucket:
for example I can access it from my home...
To be able to work we have setted a SSH proxy on a VPS in London : with
that we can navigate on bitbucket, but it's still down here.

Since I have heard bitbucket was moving datacenter last days, I've check
DNS resolution which seems OK (131.103.20.167)

Any thoughts about this issue?
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Marcus Bertrand
2013-08-21 18:20:40 UTC
Permalink
Please report the following information to mbertrand-YrDk4eUcT3KaMJb+***@public.gmane.org (thats
me at Atlassian/Bitbucket)
* Your ISP
* Your Geographic location
* A traceroute to bitbucket.org

We're aware of an issue affecting some users and are collecting information
to determine next steps. As with any issue like this, please contact the
ISP who runs your connection to ensure they aren't having any issues they
are already aware of, and to ensure they know the issue is happening.

Cheers,
Marcus Bertrand
Bitbucket Support


On Wed, Aug 21, 2013 at 5:54 AM, Thomas Guillory
Post by Thomas Guillory
Hi,
Since yesterday me and my team can't access bitbucket wep app from our
work place (request timeout). All other websites are OK.
for example I can access it from my home...
To be able to work we have setted a SSH proxy on a VPS in London : with
that we can navigate on bitbucket, but it's still down here.
Since I have heard bitbucket was moving datacenter last days, I've check
DNS resolution which seems OK (131.103.20.167)
Any thoughts about this issue?
--
This group is not monitored by Bitbucket Support. For support, go to
https://support.atlassian.com and register a FREE account.
For even more community support for Bitbucket, try Atlassian Answers, our
Q&A site. It can be found at https://answers.atlassian.com/tags/bitbucket/
.
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"bitbucket-users" group.
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For more options, visit https://groups.google.com/groups/opt_out.
--
This group is not monitored by Bitbucket Support. For support, go to https://support.atlassian.com and register a FREE account.
For even more community support for Bitbucket, try Atlassian Answers, our Q&A site. It can be found at https://answers.atlassian.com/tags/bitbucket/.
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